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Characteristics

Contactis Health Care:

  • Is optimized, prepared for and adjusted to small and medium institutions.

  • Handles traditional telephony and facilitates smooth migration to internet telephony solutions.

  • Supports possibility to operate the platform under the help line numbers beginning with 0801.

  • Is fully integrated with telephone, fax, e-mail, SMS services and internet web pages services related to notifications about deadlines and scheduled appointments.

  • Facilitates tight integration with internal systems.

  • Provides full control over communication and ensures proper security level by optional use of call recording systems.

  • Makes it possible to carry out the automated outbound campaigns in order to gain or examine the level of patient’s satisfaction or get feedback.

  • Offers the possibility to implement dedicated module adjusted to the needs of health-care institution, which manages history of contacts with the patient and circulation of orders within the system.
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