- Shortening the time needed to get the information.
- Increase of medical services availability thanks to automation of patient identification process and automation of the registration process.
- Raising the level of patient care services through availability of new communication channels.
- Application of the automatic outbound calls mechanism gives the possibility to sell services to the individual customer, whose reaching by means of traditional methods would be too expensive.
- Increased safety of health-care institution activities due to call logging (optional).
- Possibility to base the communication on the help line number beginning with 0801, which is positively perceived by the patients.
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