- Is optimized, prepared for and adjusted to small and medium institutions.
- Handles traditional telephony and facilitates smooth migration to internet telephony solutions.
- Supports possibility to operate the platform under the help line numbers beginning with 0801.
- Is fully integrated with telephone, fax, e-mail, SMS services and internet web pages services related to notifications about deadlines and scheduled appointments.
- Facilitates tight integration with internal systems.
- Provides full control over communication and ensures proper security level by optional use of call recording systems.
- Makes it possible to carry out the automated outbound campaigns in order to gain or examine the level of patient’s satisfaction or get feedback.
- Offers the possibility to implement dedicated module adjusted to the needs of health-care institution, which manages history of contacts with the patient and circulation of orders within the system.
|